Wholesale Account:
Eligibility:
To establish a wholesale account with us, you must be a registered business entity and furnish accurate
and up-to-date information about your business. It is essential to ensure the validity and authenticity of
the provided details during the account creation process.
Account Security:
Maintaining the confidentiality of your wholesale account login credentials is of utmost importance. You
are solely responsible for safeguarding this information and ensuring that it remains secure. Any
activities conducted under your account, whether authorized or unauthorized, are entirely your
responsibility.
Termination:
We retain the right to suspend or terminate your wholesale account at our discretion and without prior
notice if we have reasonable grounds to suspect fraudulent or unauthorized usage associated with your
account. This measure is taken to protect the integrity of our services and maintain a secure
environment for all our wholesale customers.
Inventory:
Availability:
Our inventory is subject to availability. While we make every effort to maintain accurate stock records,
we cannot guarantee the constant availability of all items. If an item is out of stock or unavailable, we
will notify you promptly and provide suitable alternatives, if possible.
Pricing:
Prices for our inventory are subject to change without prior notice. All prices are listed in the specified
currency and exclude applicable taxes, shipping fees, and other charges unless explicitly stated
otherwise. We strive to ensure that pricing information is accurate and up to date, but errors may
occasionally occur. In such cases, we reserve the right to correct any inaccuracies and provide you with
the revised pricing before proceeding with your order.
Order Placement:
To place an order, please use our designated ordering system. By submitting an order, you are making an
offer to purchase the selected inventory items. We reserve the right to accept or reject any order at our
sole discretion. If an order is rejected, we will promptly notify you and may offer alternatives or
assistance in finding suitable alternatives.
Order Fulfillment:
We strive to fulfill accepted orders promptly and efficiently. However, please note that we are not
responsible for delays or non-fulfillment that may occur due to circumstances beyond our control, such
as supplier shortages or logistical challenges. In such cases, we will communicate any delays and work
diligently to resolve the issue and provide updates regarding the fulfillment of your order.
Order Cancellation:
Once an order has been processed and shipped, it cannot be canceled. We kindly ask that you carefully
review your order before submitting it to ensure accuracy. If you have any questions or concerns about
your order, please reach out to our customer support team, and we will be happy to assist you.
Payment and Invoicing:
Payment Terms:
Payment for orders is required in full at the time of order placement unless alternative arrangements
have been agreed upon. We accept payments through approved payment methods as specified on our
website. Please ensure that payment is made promptly to avoid any delays in order processing.
Invoicing:
We provide detailed invoices for all orders placed. It is essential to review these invoices carefully to
ensure accuracy. If you notice any discrepancies or have any questions regarding the invoiced amount,
kindly notify us within 7 days of receipt. We will promptly address your concerns and make any
necessary adjustments, as applicable.
Taxes and Fees:
Please note that you are responsible for any applicable taxes, duties, fees, or other charges associated
with your order. These additional costs may vary depending on your location and the nature of the
products or services provided. It is advisable to familiarize yourself with the applicable tax regulations
and charges specific to your jurisdiction.
Shipping and Delivery:
Shipping Methods:
We employ our designated shipping carriers or alternative methods as agreed upon for order deliveries.
Shipping costs are determined based on the package’s weight, size, and destination. For FBA (Fulfillment
by Amazon) orders, no additional fees will be charged. However, if you opt for shipping to your facility or
any third-party facility, any supplementary shipping costs will be the responsibility of the customer.
Title and Risk of Loss:
Upon delivery of the ordered items to the carrier, the title and risk of loss are transferred to you. It is
essential to note that we are not liable for any loss or damage that may occur during transit. We
encourage you to inspect packages upon receipt and promptly report any issues to both the carrier and
our customer support team.
Delivery Timeframes:
The estimated delivery timeframes provided are solely for informational purposes and do not guarantee
precise delivery times. While we endeavor to ensure timely deliveries, unforeseen circumstances beyond
our control may result in delays. In such cases, we appreciate your understanding, and we will make
every effort to minimize any inconvenience and keep you updated regarding any potential delays.
Returns and Refunds Policy:
Return Policy:
Our returns are governed by our designated Return Policy, which can be found on our website. We kindly
request that you carefully review the policy before initiating a return request. The Return Policy outlines
the eligibility criteria, procedures, and any applicable fees or restrictions associated with returns. By
proceeding with a return request, you acknowledge and accept the terms outlined in our Return Policy.
Refunds:
Refunds, if applicable, will be processed in accordance with our Return Policy. Once your returned item is
received and inspected, we will initiate the refund using the original payment method used for the
purchase. Please note that the processing time for refunds may vary depending on the payment provider
and financial institution. We will make every effort to process refunds in a timely manner and keep you
informed of the progress.
Intellectual Property:
Ownership:
The intellectual property rights, including copyrights, trademarks, and any other proprietary rights,
associated with our company and its website belong to the company itself. All content, including but not
limited to text, images, logos, and graphics displayed on our website, is protected by applicable
intellectual property laws and regulations. Unauthorized use or reproduction of any intellectual property
owned by the company is strictly prohibited.
We strive to ensure a fair and transparent returns and refunds process. For any further inquiries or
assistance regarding returns, refunds, or our intellectual property, please don’t hesitate to contact our
dedicated customer support team.